---
title: Troubleshooting — Articles
description: 'Guides for using FormReceipt, email authentication (SPF, DKIM, DMARC), and common DNS troubleshooting.'
canonical: 'https://formreceipt.com/docs/troubleshooting'
lang: en
---
> **Canonical:** https://formreceipt.com/docs/troubleshooting

# Troubleshooting

8 articles

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*   [Allowlisting FormReceipt automationHow to allowlist FormReceipt bot identity headers, user agent, and worker IPs in WAF or anti-bot tools.](/docs/troubleshooting/allowlisting-formreceipt-automation)
*   [DNS propagation and TTLWhy DNS changes lag, how TTL affects rollout, and how to verify TXT records globally.](/docs/troubleshooting/dns-propagation-waits)
*   [Mail arrives in spam despite passing authenticationWhy authenticated mail can still land in spam and what to check next.](/docs/troubleshooting/email-messages-in-spam)
*   [Multiple SPF TXT recordsWhy multiple SPF TXT strings break validation and how to merge includes into a single record.](/docs/troubleshooting/multiple-spf-records)
*   [Publishing DNS records in CloudflareTXT and CNAME entries for SPF, DKIM, and DMARC when Cloudflare proxies email-related names correctly.](/docs/troubleshooting/cloudflare-dns-records)
*   [SMTP authentication errors when sendingPractical steps for administrators troubleshooting SMTP login and TLS failures.](/docs/troubleshooting/smtp-authentication-errors)
*   [Test email or receipt not receivedA practical checklist when expected FormReceipt notifications or form test messages do not show up.](/docs/troubleshooting/test-email-or-receipt-not-received)
*   [Understanding failed test runsUse the run details panel and timeline to diagnose common failures and choose the next action.](/docs/troubleshooting/understanding-failed-test-runs)

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