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Troubleshooting

SMTP authentication errors when sending

Common causes of SMTP auth failures for application mail—credentials, ports, TLS, and provider policies.

Published: 2026-05-01Last reviewed: 2026-05-01

Credentials and scopes

Verify username, password or API tokens, and that the mailbox allows SMTP submission from your IP ranges.

Encryption

Prefer STARTTLS or implicit TLS on the ports your provider documents—mixed modes often fail with modern servers.

Rate limits

Burst sending can trigger temporary blocks—reduce concurrency and monitor provider dashboards.

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